Usually visitors arrived in East Java from the Juanda International Airport. The airport, side by side with the naval military base, is located at Sidoarjo regency some 18 KM or some 40 minutes driving from the city's center. Arriving visitor have the option to go to the city either by public bus or taxis. Some hotels also provides airport transport ( please check your hotel ). Limo service as well as car rental also available on request. They usually chauffeur-driven and it is recommended to rent cars from a registered car rental agency. Chauffeur-driven cars may be hired by the hour with a minimum of two hours and paid by the hour or for each one-way trip. Due to the traffic condition, driving a car is not adviced unless you have had experience in driving in other developing countries.
Taxis from Juanda International Airport is regulated by an appointed operator, public taxi could not take on arriving passenger. However, departing passenger is allowed to use public taxis. The Juanda taxi has a fixed rate, differs among destinations, and the ticket can be purchased on the arriving hall.
An airport shuttle-bus services Juanda International Airport also available to get to the city, usually to the hotels where the visitors will stay in Surabaya. This shuttle bus has a regular route , usually every 30 minutes, to and from the airport. The ticket is approximately Rp. 15.000,- for all shuttle terminal destination. The shuttle bus terminal are located in joyoboyo, bratang, jembatan merah & perak. The shuttle bus route from the airport usually take the central route of the city that across the hotels such as Mirama Hotel, Simpang Hotel, Tunjungan Hotel, Westin Hotel and etc.